• Frequently asked questions about insurance verification:

1. The state or tag office says I don’t have insurance but I know I do. Why?

Currently the manufacture’s I.D. number is the key piece of information that allows the process of insurance verification work correctly. Please check your insurance policy for accuracy if you have received any notices. Provide us with a copy of your registration or title to make corrections if necessary. Refer to our RESOURCES page to be linked to the state or county.

2. My finance company can’t see I have insurance. What do I do?

Fax your agent a copy of any letters you may have (404-633-9724) or refer to our 24/7 help page to let your carrier update their records and send certificates for you.